Terms of Service

Last updated: June 4, 2025

1. Acceptance of Terms

By accessing and using Lumia ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Lumia is an AI-powered chat platform that provides users with access to various AI models for conversation, assistance, and content generation. Our service includes:

  • Access to multiple AI models
  • Chat history and conversation management
  • User account management
  • Premium features and subscriptions

3. User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account

Account Responsibilities

  • You are responsible for all activities that occur under your account
  • You must not share your account with others
  • You must be at least 13 years old to create an account

4. Acceptable Use

Permitted Uses

You may use Lumia for:

  • Personal and commercial purposes
  • Educational and research activities
  • Creative writing and content generation
  • Professional assistance and productivity

Prohibited Uses

You may not use Lumia to:

  • Generate harmful, illegal, or inappropriate content
  • Harass, abuse, or harm others
  • Violate any applicable laws or regulations
  • Attempt to reverse engineer or hack the service
  • Create spam or distribute malicious content
  • Infringe on intellectual property rights

5. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

6. Subscription and Payments

Free Service

  • Basic access to select AI models
  • Limited usage quotas
  • Standard support

Premium Service

  • Access to advanced AI models
  • Higher usage limits
  • Priority support
  • Additional features

Billing

  • Subscription fees are billed in advance
  • All fees are non-refundable unless required by law
  • We may change pricing with 30 days notice

7. Intellectual Property

Your Content

  • You retain ownership of content you create
  • You grant us a license to process and display your content as necessary for the service
  • You represent that you have the right to share content you submit

Our Content

  • Lumia and its technology are protected by copyright and other intellectual property laws
  • You may not copy, modify, or distribute our proprietary technology

8. AI-Generated Content

Content Accuracy

  • AI-generated content may contain inaccuracies or errors
  • You should verify important information independently
  • We do not guarantee the accuracy of AI responses

Content Ownership

  • You own the content you generate using our AI models
  • AI-generated content may not be eligible for copyright protection
  • You are responsible for how you use AI-generated content

9. Service Availability

  • We strive to maintain high availability but cannot guarantee uninterrupted service
  • We may perform maintenance that temporarily affects service availability
  • We are not liable for service interruptions beyond our reasonable control

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE PAST 12 MONTHS
  • WE PROVIDE THE SERVICE "AS IS" WITHOUT WARRANTIES

11. Termination

By You

  • You may terminate your account at any time
  • Termination does not entitle you to a refund

By Us

  • We may terminate accounts that violate these terms
  • We may discontinue the service with reasonable notice
  • We will provide 30 days notice for material changes affecting paid users

12. Changes to Terms

  • We may update these terms from time to time
  • Material changes will be communicated via email or service notification
  • Continued use constitutes acceptance of updated terms

13. Governing Law

These terms are governed by the laws of Kazakhstan without regard to conflict of law principles.

If you have any questions about these terms, please contact us at [email protected]